Frequently Asked Questions (FAQ)
What if I only want a static image to convey my idea, instead of a video?
We do that too. Sometimes a static image (meaning a single fixed or stationary graphic) works better than a video.
It can be challenging to get an entire idea across this way, but they're lots of fun to work on.
Pricing - How much does an ExplainIt Studios video cost?
Since each project is different, pricing is difficult to generalize with accuracy. That said, the greater the complexity or duration and the more resources a project requires, the higher the cost.
Contact us to discuss your project and get a free quote.
Do you provide services à la carte?
Yes, we do provide our services à la carte. For example, if you already have a script or graphics or have an audio recording of a speech or presentation, we can develop this into a video.
Does ExplainIt Studios do rush jobs?
Yes, we do last-minute rush jobs, depending upon our availability and the scope of the project.
We will work late into the night and on weekends (expect somewhat higher pricing), however we will not do shoddy work or miss another client's established deadline in order to fit-in a last-minute project.
Do you do everything in-house?
We do most work in-house, but not all. Sometimes it makes sense to hire a specialist and benefit from their expertise in a particular niche.
What is the best format for images?
- High-resolution images (we can always reduce size and resolution)
- Vector format for logos and graphics is ideal (.ai or .eps)
Why do videos on the web sometimes pause or get jumpy?
Unless a video is entirely downloaded prior to being played (which would suggest a hardware issue), the problem is likely a result of an internet server or connection being slower than required for perfect video playback.
Professional web video firms will choose the proper dimensions and format(s) for the customer's needs and optimize the video so it has the best quality while minimizing the size of the video file.
